I like one book, how can i order?
It’s very easy, go to the store in the top menu and choose your item. Only few steps are required.
The book i want to buy is sold out, what can i do?
We are sorry about that. Send us an email with the title you would like, we will inform you in case of reprint or if new stock are available.
Why is the delivery so long?
We’re dedicated to books, so we do our best to put most of our gain in making new books. We are close to the printers in Asia to control the quality during the full process from design to final product and we stock the products nearby. We don’t waste money in shipment of wholesales lot all over the world for stocks which can be unsold and destructed, or cost us money to keep in stocks abroad. We also do greener this way, not making heavy carbon footprint by carrying things without a direct customer demand. Get it?
I ordered a book, it’s still not arrived, what can i do?
We care about our customers’ satisfaction, so follow these recommandations:
If you choose the standard free shipping option, please be patient. The postal economy class is just like Christmas, wait more, and enjoy more! If you ordered more than 2 months ago, drop us a line to customer[at]bromidebooks.com with the informations you fill online.
If you ordered with EMS/express tracking delivery you can follow your order on EMS website with the tracking number we sent to you. If something looks wrong contact us by email: customer[at]bromidebooks.com with the infomation you fill online.
My book arrived damaged, what can i do?
Send a mail to customer[at]bromidebooks.com with your customer info
I received the wrong book, what can i do?
Did we ship the wrong one? Our policy is to have your 101% satisfaction; keep the shipped item and claim your book at customer[at]bromidebooks.com it will be shipped for free by express tracking.
Did you order the wrong one? Please send an email to customer[at]bromidebooks.com
I have a question not mentioned here, how do i get an answer?
Send your question to contact[at]bromidebooks.com we’ll do a fast reply.
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